Blogs

  • Do the units come with all the necessary pipes?

    Your Soshower steam shower will arrive pre-plumbed, pre-wired and ready to assemble. All of the pipes are supplied for the body jets, steam generator and other features and all you need to do is simply connect the water feeds and electrical cable. To connect the supplies to you...

    Posted August 29 by Mr Aaron Barnaby

  • My water temperature is too cold

    If your shower has stopped providing hot water, even with the dial on the correct setting, this would indicate that the thermostatic cartridge has failed. The most common reason for this to occur is that the water pressures to your shower are NOT BALANCED.  You must always ensure tha...

    Posted August 29 by Mr Aaron Barnaby

  • Where are the water connections?

    The water connections for the shower are at the rear, behind the three control knobs.  You will need to supply and connect two braided hoses for the hot and cold supply.  Ideally, you would source the water connection out of the wall, approx 1 meter from the fllor with isolation ...

    Posted August 29 by Mr Aaron Barnaby

  • My Shower is leaking!

    The first thing to do is establish where exactly the leak is coming from. Pull the shower away from the wall, and turn it on.  You need to check all around the shower, and also under the tray. There are several connections on the shower, so check that all of these are tightened and ...

    Posted August 29 by Mr Aaron Barnaby

  • My water keeps pulsing, especially from the body jets

    If your water keeps pulsing (fast and slow), or the shower pump keeps cutting out, then you may need to remove the NRV (Non return Valves) from the shower. FIRST ISOLATE THE WATER SUPPLYThe NRV’s are located in the bottom thermostatic control knob, where the hot and cold water pipes conn...

    Posted August 29 by Mr Aaron Barnaby

  • My Steam Generator is not working

    If your shower is not producing steam when it should do, there are several things to check. Check the cold water supply. Make sure your shower is working and that the cold water is not being blocked by debris or slipped washers. There are two safety switches on the steam generator, che...

    Posted August 29 by Mr Aaron Barnaby

  • My Display or Control Panel on my New York range of Steam Showe

    The display panel of the shower, has an internal bulb which can blow and cause the display not to illuminate, or you may find that the display is illuminating but the digital numbers are not visible.  In both of these instances please first re-boot the system by following the directions given b...

    Posted August 29 by Mr Aaron Barnaby

  • My doors do not run smoothly

    In order for your doors to open and run smoothly, they need to be adjusted and correctly installed to ensure that they are not too tight in the rails.  After installing the doors, test them by slowly opening and closing them.  They should be perfectly aligned once closed, and with gentle p...

    Posted August 29 by Mr Aaron Barnaby

  • How much does it cost to run a Steam Function

    The steam function is surprisingly cheap and economical to run. Based on current costs for electricity, to operate a Soshower steam shower for the recommended half an hour costs around 17p. Compare this to the monthly subscription to the gym or cost of a day at a sauna or spa. 

    Posted August 29 by Mr Aaron Barnaby

  • Does the unit come complete?

    Whirlpool baths are complete and may just require the fitting of a head rest or control panel, steam showers and steam shower combination units come as ‘flat pack’ the bath is obviously complete and will just require the fitting together of the glass panels, this is very clever in design...

    Posted August 29 by Mr Aaron Barnaby